So Long, and Thanks For All The Pizza
On a cold Wisconsin day in December 2014, my good friend Jonathan Kupcho and I patiently waited next to 2 large Dominos pizzas, and a case of warm Diet Coke. We had 11 RSVPs. Some of them would show up... right? Had we given clear enough directions, and parking instructions? Did people deem it too cold to journey out that night? Our fears subsided as the first attendees started to trickle in. I don't remember the exact number of attendees, but the exact number is not important. People came!
Lesson 1: One Is Better Than None
While running the group, I've always kept the mindset that "one is better than none". If one person shows up, and is able to learn or share something, I consider that a win. There were times where we'd have 40 people, and other times where we'd have 4. Both have their pros and cons. The number of attendees is a vanity metric. You should focus on getting to know the people attending your meetup.Lesson 2: Excessively Communicate
One thing that I focused on from the start was to always be prompt and verbose with communication around events. Sometimes it feels excessive, but remember, you're just one of possibly hundreds of emails, tweets, and calendar invites that your members may encounter throughout the week. Sometimes people need a reminder email, or three!
During an event, take detailed notes on what was discussed. Write down any links, or topics mentioned during the presentation, or Q&A section. Create a detailed summary of the event, include any curated presentations and links the presenter provided, and include your notes. This is one of the top things I always got great feedback on. People love this level of detail. It is also super useful for those that were not able to attend. Send these notes out to the entire group, and also post publicly on the meetup discussion board, or group blog. I also would post links to the recaps on twitter and linked in, tagging and thanking the presenter. This would often times spark other great discussions after the fact!
Communicate early, and often. It may feel unnatural, but members will appreciate it.
Lesson 3: Plan Early for Low Stress
- Start finding presenters for at least 2 or months out. This gives them enough time to prepare content, and for back and forth communication on event details. On Meetup.com, you can start preparing events as a draft, and wait to announce them when all the details are ironed out.
- Have multiple events in the works. Don't wait for one event to be done to start planning the next one. At times, I had 3 events in the works for various parts of the year.
- If you're providing food, order it a day ahead of time for delivery. Most websites let you do this. If you plan on running to the store, do it the day before. Make sure you have plates, napkins, cups.
- Try to raise cash from sponsors rather than having them reimburse expenses. I will create a whole other post on this topic. Cash sponsorship vs reimbursement made things so much easier!
- Find other local meetups with similar interests to collaborate with. This is great for both groups. It helps spread the word about other meetups in the community, and helps create quality content for both groups. I did many collaborations not only with other meetups, but also local companies like Kohl's, and Digital Measures (now part of Watermark Insights). Collaborating with companies also helps get people involved in the meetup community who may not have known such events even existed!
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